New Resources screen (Beta)

METRICS: This section displays graphical representation of the performance of the metrics.

• Synchronize Tooltip (toggle switch): This toggle switch, when enabled, synchronizes tooltips across metrics. When enabled, it ensures that all tooltips display the same information or are aligned when hovering over multiple metrics. This is helpful for comparing data across different metrics at the same point in time or other shared criteria.

• Size (L/S): This option allows you to adjust the size of the graphs. “L” stands for Large and “S” for Small. Selecting Large will display the graphs in large size, while selecting Small will display the graphs in small size.

• Metrics dropdown: This dropdown lists the metrics. The number in brackets indicates the total number of available metrics.

  • Clicking this dropdown will open a list where you can choose or filter which metrics to show.
  • Clicking Select All or Deselect All will select all metrics or deselect all metrics respectively.
    
    

• Date/Time Range: The top right corner of the tile shows Last 4 Hours, which indicates the selected time range for the displayed data.
  You can click on this option to change the time range to a different period (Last Day, Last 7 Days, etc.) The data is displayed accordingly.
  Note: The time range is applicable for all the tiles in the METRICS screen.
  To view metric data for a custom date range for a specific tile, see Tile Actions for more information.

Assign Templates: You can assign monitoring templates to the resource from METRICS section.

See View Monitoring Configuration for more details.

Tile Actions

Follow these steps to navigate to the tile action options:

1. On the Infrastructure resource details screen, click the METRICS tab. The metrics graphs associated with the resource are displayed.
   
   
   
2. Click the three horizontal dots (menu) available on the tile. A popup menu is displayed.
   
   
   

You can perform the following actions on a tile:

Data aggregation options

You can use the following data aggregation options to control how the data is displayed in the graph:

• RAW: Displays the unprocessed, real-time, or original data points as they are collected. No aggregation is applied.
• AVG: Shows the average of the data points over a specific time interval. Helps smooth out fluctuations.
• MIN: Displays the lowest recorded value in each time interval.
• MAX: Displays the highest recorded value in each time interval.

If you are investigating anomalies, RAW data is best, while AVG, MIN, and MAX help summarize trends over time.

Follow these steps to navigate to these options:

1. On the Infrastructure resource details screen, click the METRICS tab. The metrics graphs associated with the resource are displayed.
2. Click RAW on the tile. A popup is displayed with other options like AVG, MIN, and MAX.
   
   
   
3. Select each option to view how metric data is displayed in the tile.

ATTRIBUTES: This section is divided into three categories:
GENERAL ATTRIBUTES, DOMAIN ATTRIBUTES, and CUSTOM ATTRIBUTES.

• GENERAL ATTRIBUTES: This section contains resource information like Resource Type, Operating System, First Created Time, Agent Last Connected Time, Resource UUID, Agent Connectivity, Resource Name, Host Name, IP Address, Make, Model, Description, Serial Number.

  • Use the search icon to search for the fields.
    
    

• DOMAIN ATTRIBUTES: Contains information like DomainName, RAM, powerState, registeredUser, productKey, deployment, agentInstalledDirectory.
  Note: If an attribute does not have any value, the attribute is not displayed in the DOMAIN ATTRIBUTES section.

• CUSTOM ATTRIBUTES: Lists the custom attributes assigned to the resource. Information is displayed in a tabular format with columns including Name, Value, Scope, Source, Metric Label, and Log Label.

  • Assign custom attributes: You can assign custom attributes from this section.
    1. Click ASSIGN.
    2. Select custom attribute name and value from the Name and Value dropdowns.
    3. Click ASSIGN CUSTOM ATTRIBUTE. The custom attribute is assigned to the resource and a confirmation message appears.
       
       
  • Edit Attribute details: Follow these steps to edit attribute details:
    1. Hover over the custom attribute name and click edit icon.
    2. Select a value from the dropdown and click SAVE.
       
       
  • Unassign custom attributes: Follow these steps to unassign custom attributes:
    1. Select checkboxes next to the custom attribute name(s) and click UNASSIGN.
       The custom attribute(s) are unassigned from the resource and a confirmation message appears.

COMPONENTS: Displays all the relationships associated with the resource.

The above image displays the list of components that are related to the resource, with their availability state.

The information that is shown in COMPONENTS section is displayed in a tabular format. The following table describes the details:

• Click the component name to get component details information.

INVENTORY: This section has five tabs: HARDWARE, DISKS, NETWORK, SERVICES, AND SOFTWARE.

• HARDWARE: This tab has resource hardware details like PHYSICAL COMPONENTS AND SOFTWARE MODULES, BIOS, CPU, and VIDEO CARDS.
• DISKS: This tab has resource logical disk drives and physical disk drives information.
• NETWORK: This tab has resource network related information related to NETWORK CARD and OUT-OF-BAND (OOB) NETWORK INTERFACE.
• SERVICES: This tab lists the Services. You can start or stop a service.
  Note: You cannot start a service, if it is disabled.
• SOFTWARE: This tab lists the installed softwares on the resource.

RELATED INFO: Based on the resource type, different tabs are displayed in this section. Below are the commonly available tabs:

• GROUPS, ARTICLES, CREDENTIALS, AUDIT RECORDINGS, SCRIPTS ACTIVITY, EXTERNAL RESOURCE IDs, DEPENDENCIES.
  
  
  
  • GROUPS: Displays the Resource Groups and Service Groups associated with the resource.
    
    • To get resource group details, click the resource group/service group name.
      
      
  • ARTICLES: The ARTICLES tab is divided into three sections:
    
    
    

    • DEVICE ARTICLES: Articles that are assigned to the device are displayed in this section.

    • GROUP ARTICLES: All the articles associated with the resource through a resource group are displayed in this section.

      1. Click the Group article Id. The article details are displayed in another browser tab.
         
         

    • MONITOR ARTICLES: All the articles linked to a monitor within a template will automatically appear in this section when the template is applied to the resource.

      1. Click the Monitor article Id. The article details are displayed in another browser tab.
         
         

      DEVICE ARTICLES

      You can search, assign, view, filter, and unassign articles in this section.

      • Search Article: You can search article(s) by Subject or Category.
        Follow these steps to search for an article:

        1. Click the search icon in the DEVICE ARTICLES section.
        2. Enter the subject or category in the search box.
        3. The search result is displayed.
           
           
           

      • View Article(s): You can view the information related to an article. Follow these steps to view article details:

        1. Search for the article(s).
        2. Click Article ID. The article details are displayed in another browser tab.
           
           

      • Assign Article(s): You can assign article(s) to the resource.
        Follow these steps to assign an article:

        1. Click +ADD. The ARTICLE FILTER window is displayed.
           
           
           
        2. Search for the article(s).
        3. Select the article(s) and click ASSIGN. The articles are assigned and a confirmation message appears.
           
           

      • Filter: Use the filter option to filter article(s).
        Follow these steps to filter article(s):

        1. Click +ADD in the DEVICE ARTICLES section. The ARTICLE FILTER window is displayed.
        2. Click Filter. The Filters popup dialog box is displayed.
           
           
           
        3. Enter values in one or more fields to refine your search and click APPLY. The articles are filtered and displayed.
           
           

        Following table describes the fields in the Fields popup window:

        Field	Description
        Article ID	Unique identifier assigned to each article.
        Subject	Subject of the article. Search for article(s) by entering part or all of article's subject.
        Keyword Match	Enter a keyword or phrase in the box. The system will look through the content of all articles and return those that include that keyword.
        Expiration within	Select an option: Week, Two weeks, One month. This will fetch articles that are set to expire within a certain time frame. This filter helps you identify those articles ahead of time. Example: If you select Week, the system will show all articles that are scheduled to expire within the next 7 days. If you are cleaning up or reviewing soon-to-expire content, you can use this filter to quickly find articles that need updates or removal.

      • Unassign article(s): You can unassign article(s) from the resource.
        Follow these steps to unassign article(s):

        1. Search for the articles and select the checkboxes next to them.
        2. Click UNASSIGN. The article(s) are unassigned and a confirmation message appears.
           
           

      • See Knowledge Base for more information.

  • CREDENTIALS: Displays the list of credential(s) assigned to the resource.
    • You can add credential(s) to the resource.
    • You can unassign credential(s) from the resource.
  • AUDIT RECORDINGS: Displays the list of audit recordings.
  • SCRIPTS ACTIVITY: Displays script related information.
  • EXTERNAL RESOURCE IDs: Displays Installed App Name and External ID information.